By Clive Moagi
With smartphone penetration ramping up across Africa, the continent’s businesses have an opportunity to use mobile technology to become more efficient, productive, and responsive in their operations.
According to the Ericsson Mobility Report 2015, there were more than 910 million mobile subscriptions in Africa by the first quarter of 2015. A growing number of these mobile users are now walking around with powerful smart devices that give them access to apps and information wherever they are.
ERP – making collaboration easy
This in turn, creates new ways for organizations to interact with employees, suppliers, and other stakeholders.
“We are seeing many organizations mobilize their Enterprise Resource Planning (ERP) software. Workers and managers are increasingly able to access ERP data on the road to serve customers, speed up decision-making, and save time. For example, a salesperson can now easily check from a tablet or smartphone whether a product is in stock while on-site with a customer. They can capture the customer’s details and initiate the order without leaving the customer premises, all leading to a faster and more seamless service,
