Can you start by telling briefly who is Service Cops? Service Cops is a regional Financial Technology and Business Processes Outsourcing solutions provider. Having been incorporated over ten years ago, Service Cops has grown to be one of the leading FinTechs in the region. Service Cops partners with over 16 commercial banks, 5 major telecoms, over 10,000 education institutions and several payment aggregators to deliver a stack of solutions in the banking and financial services, insurance and education sectors across the region. To put our solutions in context, over three million customers in the banking and financial services sector alone…
Q&A: Service Cops’ CEO Mathias Kamugasho speaks out on building one of Sub-Saharan Africa’s largest business technology firms with eyes on the continent Like many other FinTechs, Service Cops is that company you do not see in your face every day, but that doesn't mean that it is not present in your life. If you have paid school fees using your phone, chances are that you are one of the millions of Ugandans using their built-from-scratch SchoolPay platform. And if you have recently paid your insurance Motor-Third Party fees on your phone then you have used one of their Insuretech solutions, built together with NEON INC, an Insuretech firm contracted by the Insurance Regulatory Authority, to bring the Motor Third Party proposition to WhatsApp. Mathias Kamugasho, Service Cops’ Managing Director and shareholder, lets us in on some insights on what it has taken to date to shape Service Cops into one of the most impactful FinTechs in the region.

Mathias Kamugasho says that Service Cops has its eyes on morphing into a diversified group with entities in different sectors but still playing a leading role in the technology area. He also says the company targets to become a fully-fledged African firm making an impact in Africa and the world technology market.




