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Mathias Kamugasho

Mathias Kamugasho (right) and George Mutekanga, the Assistant Commissioner In Charge Of Private Schools And Institutions at the Ministry of Education and Sports.

How Service Cops’ tech platform, SchoolPay is digitising parents’ and school owners’ back-to-school pain away 

The just-ended back-to-school season is one of those tough days for most parents; for different reasons. The usual hustle and bustle of parents and learners all over the country mad dashing, with
September 28, 2023
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LEFT-RIGHT: Mr. Tsehay Shiferaw, the Awash Bank Chief Executive Officer; Mr. Joseph Kiiza Ndiho, the Service Cops’ Executive Chairman; Mr. Mathias Kamugasho, the Service Cops Managing Director and Mr. Takele Arega, the Awash Bank Legal & Co Secretary Chief sign the new partnership.

Ethiopia’s Awash Bank, enlists services of Uganda’s fintech giants, Service Cops to roll out instant digital microloans

Service Cops, one of Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firms and Ethiopia’s Awash Bank have reached another milestone agreement to expand their digital-strategy support partnership started in April
March 29, 2023
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Mr, Mathias Kamugasho, the Service Cops Managing Director (Left), Mr. Joseph Kiiza Ndiho, the Service Cops’ Executive Chairman, (2 nd left), Mr. Tsehay Shiferaw (2 nd right), the Awash Bank Chief Executive Officer and the Chief Technology Officer; Mr Tilahuntem Temotewos (right) at the signing of the MoU. Service Cops, a fully-fledged Financial Technology and Business Processes Outsourcing (BPO) is the first Ugandan based fintech to set foot in the Ethiopian market and one of a few Ugandan fintech brands operating outside Uganda.

#COMPANYOFTHEWEEK: Service Cops

Company of the week recognition goes to Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firm – Service Cops, that recently partnered with Awash Bank, extending the iconic School Suite System
May 27, 2022
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Service Cops’ Executive Chairman, Joseph Kiiza Ndiho (left) shakes hands with Mr. Tsehay Shiferaw (centre), the Awash Bank Chief Executive Officer, during the signing of a partnership in April 2022. Looking on is Mr, Mathias Kamugasho, the Service Cops Managing Director (2nd Left), Mr. Yohannes Merga (2nd right), the bank’s Chief Information Officer and the Chief Technology Officer; Mr Tilahuntem Temotewos (right). The two entities have now expanded the partnership to include supporting the rollout of instant micro-loans digitally.

Service Cops partners with Awash Bank to extend iconic School Suite System, other banking solutions in Ethiopia

Service Cops, one of Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firms has entered into a partnership with Awash Bank, to support the bank’s digital strategy.The partnership, with Awash, the
May 26, 2022
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THE SERVICE COPS EXCO TEAM―standing back row: Patrick Muhumuza-Head of Operations SchoolPay and Osbert Muganga-GM SchoolPay. Standing mid-row: Christopher Kanyerezi-Head of Business Processing; Meronie Kamukama, Marketing; Hasfa Yusuph-Human Resource Manager and Mathias Kamugasho-Managing Director. Front row: Joseph Ndiho, Board Chairman and Charity Atukwatsa-Head of Back Office. Service Cops took the BPO/ITES Company of the Year award in the just-ended E-Government Excellence Awards by NITA-U.

Service Cops Pledges to Keep Innovating after winning Pacesetters Award in Financial Innovation

Before end of last year, Financial technology and Business Processes Outsourcing company Service Cops was awarded the Pacesetters Award in Financial Innovation at an event held in Nairobi The Pacesetter Awards Program is
January 26, 2022
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THE SERVICE COPS EXCO TEAM―standing back row: Patrick Muhumuza-Head of Operations SchoolPay and Osbert Muganga-GM SchoolPay. Standing mid-row: Christopher Kanyerezi-Head of Business Processing; Meronie Kamukama, Marketing; Hasfa Yusuph-Human Resource Manager and Mathias Kamugasho-Managing Director. Front row: Joseph Ndiho, Board Chairman and Charity Atukwatsa-Head of Back Office. Service Cops took the BPO/ITES Company of the Year award in the just-ended E-Government Excellence Awards by NITA-U.

BPO/ITES award opens more opportunities for Service Cops

Service Cops took the BPO/ITES Company of the Year award in the just-ended E-Government Excellence Awards by National Information Technology Authority -Uganda (NITA-U) The company CEO Mathias Kamugasho talks to CEO about the
December 16, 2021
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Mathias Kamugasho says that Service Cops has its eyes on morphing into a diversified group with entities in different sectors but still playing a leading role in the technology area. He also says the company targets to become a fully-fledged African firm making an impact in Africa and the world technology market.

Q&A: Service Cops’ CEO Mathias Kamugasho speaks out on building one of Sub-Saharan Africa’s largest business technology firms with eyes on the continent

Can you start by telling briefly who is Service Cops? Service Cops is a regional Financial Technology and Business Processes Outsourcing solutions provider. Having been incorporated over ten years ago, Service Cops
December 6, 2021
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