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TodayWednesday, May 06, 2026

Arthur Rutaroh

Mathias Kamugasho says that Service Cops has its eyes on morphing into a diversified group with entities in different sectors but still playing a leading role in the technology area. He also says the company targets to become a fully-fledged African firm making an impact in Africa and the world technology market.

Q&A: Service Cops’ CEO Mathias Kamugasho speaks out on building one of Sub-Saharan Africa’s largest business technology firms with eyes on the continent

Can you start by telling briefly who is Service Cops? Service Cops is a regional Financial Technology and Business Processes Outsourcing solutions provider. Having been incorporated over ten years ago, Service Cops
December 6, 2021
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THE SERVICE COPS EXCO TEAM―standing back row: Patrick Muhumuza-Head of Operations SchoolPay and Osbert Muganga-GM SchoolPay. Standing mid-row: Christopher Kanyerezi-Head of Business Processing; Meronie Kamukama, Marketing; Hasfa Yusuph-Human Resource Manager and Mathias Kamugasho-Managing Director. Front row: Joseph Ndiho, Board Chairman and Charity Atukwatsa-Head of Back Office. Service Cops took the BPO/ITES Company of the Year award in the just-ended E-Government Excellence Awards by NITA-U.

With over 3 million monthly transactions; see how these Ugandan techpreneurs are building Service Cops into Sub-Saharan Africa’s leading Fintech

David Mushabe, Joseph Ndiho Kiiza, Mathias Kamugasho and Arthur Rutaroh had always been friends for some time. In 2009, they decided that they needed to start a company and do some business
October 1, 2021
Service Cops cofounders, (left-right) Joseph Kiiza Ndiho, David Mushabe, Mathias Kamugasho and Arthur Rutaroh. Mathias says that besides the daily business challenges that are unique to every business, entrepreneurs must never lose focus or get tired and should always keep the belief in self. He also says entrepreneurs should try as much as possible to run the full circle, avoid short cuts as well as keep an eye on the short, medium and long-term.

Meet David Mushabe, Joseph Ndiho Kiiza, Mathias Kamugasho and Arthur Rutaroh; the four tech cops building Service Cops into Sub-Sahara’s PayPal & more

JOSEPH NDIHO KIIZA Board Chairman & Cofounder Joseph is a Ugandan national. He holds two master’s degrees- an MBA-Finance and a Master of Arts in Economic Policy and Planning both from Makerere
October 1, 2021

 

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