David Opio Obwangamoi, Founder & Executive Director, gnuGrid CRB (left) and Japhet Aritho, Managing Director, Airtel Mobile Commerce Uganda Limited (AMCUL) speak at the launch of the Mobile Credit Score.

GnuGrid CRB, Uganda’s first and only indigenous credit reference bureau to be licensed by the Bank of Uganda and Airtel Mobile Commerce Uganda Limited, a provider of affordable and secure financial services in Uganda have today unveiled Uganda’s first-ever mobile credit scoring system.

Aptly named, Mobile Credit Score, the solution has been developed with the support and regulatory guidance from the Bank of Uganda and the Uganda Microfinance Regulatory Authority.

Unlike the traditional and more conservative credit reports available on the market today, which rely only on credit history supplied by regulated financial institutions, the more innovative and proactive gnuGrid CRB and AMCUL Mobile Credit Score goes beyond that and relies on over 400 alternative data points such as client mobile financial behaviour to create a more comprehensive and inclusive credit score.

“The future of lending is undeniably digital, at gnuGrid CRB we are at the forefront of this transformation. The use of alternative data, complemented by a hybrid of conventional banking data, forms the backbone of our approach. This ensures a holistic and inclusive evaluation of individuals’ creditworthiness, opening doors for a broader spectrum of borrowers who may have been overlooked in traditional lending models,” David Opio Obwangamoi, the Executive Director of gnuGrid CRB told stakeholders at the breakfast launch held at the Kampala Serena Hotel.

“One of the profound impacts of this credit scoring system is its ability to enhance reputational collateral; we understand that a good credit score is not just a number, it is a reflection of financial responsibility and trustworthiness. By providing lenders with a comprehensive and accurate assessment of creditworthiness, we are not just facilitating loans; we are building a foundation of trust within the financial ecosystem. This, in turn, will empower individuals to establish and strengthen their financial identities,” Mr. Opio added.

David Opio Obwangamoi, Founder & Executive Director, gnuGrid CRB

The solution will enable millions of Airtel subscribers to access affordable credit. The service will subsequently be extended to Airtel’s lending partners and all lenders within Uganda’s financial ecosystem, which includes Tier I-IV financial institutions as well as Non-Bank Payment Service Providers and Payment System Operators licensed under the National Payment Systems Act, 2020.

Under the Uganda National Financial Inclusion Strategy (NFIS) II (2023 – 2028), which aims to reduce poverty and promote economic growth through affordable and quality financial services, the government seeks to increase access to formal financial institutions (banks, non-banks, including mobile money) from 66% in 2021 to 75% by 2028 as well as increase private credit bureau coverage from 6.9%  of adults in 2019 to 15% by 2028.

According to the World Bank’s Global Findex Database 2021 (Findex 2021), 66% of Ugandan adults are estimated to have access to a regulated financial account – a rise that has been driven by the penetration of mobile money. The report also notes that close to 77% of Ugandans borrow money – but only 31% borrow from a formal financial institution.

Findex 2021 also notes that while digital financial services (DFS) have enabled more Ugandans to access formal financial services – payments are the most prominent formal financial transaction at 64%. Formal saving and borrowing remain low, at 32% and 29% respectively. 

One of the stumbling blocks to catalysing the immense potential of digital lending has been how to innovatively work around the classic way of assessing creditworthiness and other challenges such as lack of access to collateral, especially for women and the youth. Alternative data-driven credit scoring and other innovative digital lending models such as those being heralded by this new mobile credit scoring system have emerged as strong alternatives for effective and efficient loan origination, risk assessment, disbursements, repayments as well as performance tracking.

Arnold Byarugaba, Country MSME Lead, Mastercard Foundation; Stephen Waiswa, ICT4D Consultant, International Fund for Agricultural Development (IFAD); Wilbrod Owor, Executive Director, Uganda Bankers’ Association; Japhet Aritho, Managing Director, Airtel Mobile Commerce Uganda Limited (AMCUL) and Giles Aijukwe, Chief Executive Officer, Letshego Uganda.

Commenting about the Mobile Credit Score, Japhet Aritho, the AMCUL Managing Director, said: “For AMCUL (Airtel Money Uganda), this partnership signifies a leap towards financial inclusion, empowering more people with access to credit. It’s about recognising the potential in each of our customers and supporting their aspirations. It’s about being a catalyst for growth and development in our communities”.

“As we embark on this exciting journey, we are not just offering a service; we are unlocking potential. We are creating opportunities. And most importantly, we are building a future where financial barriers are reduced, and dreams are within reach,” Mr. Aritho added. 

Benefits to lenders include enabling the filtering out of high-risk borrowers; supporting business sustainability by minimising credit defaults as well as supporting the creation of tailor-made new products that will grow customer bases and clientele. Lenders will also be able to reduce the operational costs of lending, such as risk assessment and insurance. The resulting efficiency and cost reduction are expected to translate into reduced cost of money in the medium term, especially for genuine and credit-worthy borrowers. 

Borrowers will also be able to know their creditworthiness/financial health instantly; which will in turn help them to improve their creditworthiness, access credit faster, as well as sustainably grow their loan limits.

“Financial inclusion is not just a goal; it’s a journey that empowers individuals, communities, and entire economies. With the introduction of our mobile credit score, we aim to extend the benefits of financial services to last-mile users, especially focusing on the youth and women of Uganda. We believe in the potential of every individual to contribute to the economic growth of our nation. Through this innovative credit scoring system, we are breaking barriers and providing opportunities for those who have been traditionally underserved,” Opio reiterated. 

“This innovation is a testament to our commitment to fostering financial inclusion, a cause that resonates deeply with our mission at gnuGrid CRB,” he concluded. 

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