Standard Chartered Bank Uganda has unveiled its first Kiosk Bank outlet located at Capital shoppers in Ntinda. This launch marks the fruition of another strategic alliance/partnership between the Bank and Capital Shoppers which will see the Bank set up a number of similar outlets at various locations over time. Kiosk banking is a low-cost model which creates a new touchpoint located in a high traffic area where clients can access digital services with a human touch. With a resource personnel at hand within the Kiosk, clients are able to make instant enquiries and be efficiently and effectively serviced or supported…
Standard Chartered Bank Uganda launches Kiosk Banking at Capital Shoppers in Ntinda

Standard Chartered Bank Uganda launches kiosk banking at Capital Shoppers in September 2021. Kiosk banking is a low-cost model which creates a new touchpoint located in high traffic areas where clients can access digital services with a human touch. Albert Saltson says the hallmark of the bank’s client service strategy is aggressively investing in better technology, quickly adopting more digital channels, training its people, and introducing enhanced product capabilities for clients to enjoy flexible, stress-free and convenient banking solutions. PHOTO/Courtesy




