By Elizabeth Ntege COVID-19, beyond creating financial uncertainty, is fundamentally altering how companies operate and subsequently put a strain on business relationships. Companies have limited access to customers and employees. They have implement health measures with reduced in-person contact. There is also a change in workflow and management processes along the same contact-less lines. The pandemic has also forced businesses to maintain and build relationships with customer when their world has been upended. These critical relationship that the company must develop and maintain with key stakeholders constantly changing. Post-COVID-19 companies will have discovered that digital interactions are effective and much…
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