Covid-19 impact on businesses Archives

Michael Jjingo, General Manager Commercial Banking at Centenary Bank.

Leveraging on Digital Resilience around the Customer

By Michael Jjingo Are our businesses digitally resilient? Well, Covid-19’s impact has tested the businesses’ digital readiness, especially those that had been slowly scaling up for years prior to the pandemic, and

June 4, 2021

Thought Leadership

Covid-19 Pandemic Impact on Business Relationships

By Elizabeth Ntege COVID-19, beyond creating financial uncertainty, is fundamentally altering how companies operate and subsequently put a strain on business relationships. Companies have limited access to customers and employees. They have

February 17, 2021

Thought Leadership

Nellie Mwandha, Head of Customer Value Management, MultiChoice Uganda

Winning Back Lost Customers and Driving New Loyalty

By Nellie Mwandha At the start of this year, while the Coronavirus was ravaging the foundations and systems of the world, there is no part of our core as the human race

October 16, 2020

Thought Leadership