By Nellie Mwandha At the start of this year, while the Coronavirus was ravaging the foundations and systems of the world, there is no part of our core as the human race that was not tested and suffocated in the process ranging from health systems to social to political to religious, economic, financial systems, communication, recreation, travel and trade among many other things.Ultimately, each of these cross-systems began to witness a slump, slowdown, and in extreme cases, shut down. For businesses that developed thick-skin, new ways of work like remote working, shift working, onsite accommodation, extended or unpaid leave et…
Winning Back Lost Customers and Driving New Loyalty

Nellie Mwandha, Head of Customer Value Management, MultiChoice Uganda



