By Nellie Mwandha Customers like a good giveaway or promotion from companies which they receive or consume in form of a product or service. Whereas December is filled with contest campaigns to reward customers, January has back-to-school offers always roaming. While this might seem expected, to companies, this is a valuable marketing technique and a time to emphasize their place in the market. But what is the essence of the customer rewards from the non-business objective? Is it necessary? The best-known way to express how valuable someone is to you is by gifting them. This is similar to companies and…
Why and How the Nature of Customer Reward is Important in Brand Campaigns

Nellie Mwandha, the Head of Customer Value Management at MultiChoice Uganda



