UGX88.1 billion Remains Unclaimed at BoU in Dormant Mobile Money Accounts UGX 88.1 billion from closed mobile money and e-money accounts now sits at Bank of Uganda. Providers moved UGX 10.8 billion there in FY2024/25; UGX 560.8 million was refunded. Wallets go dormant after nine months, then close. Owners have seven years to claim before cash shifts to the Consolidated Fund.

At least UGX 88.1 billion remains unclaimed in closed mobile money and other e-money accounts, a Bank of Uganda report shows. The money, which is currently held Bank of Uganda (BoU), has been accumulating for over four years since the central bank took over the regulation of mobile money and e-money service providers. Details contained in the Bank of Uganda 2024/25 Integrated Annual Report indicate that during the 12 months to June 30, 2025, mobile money and e-money providers transferred UGX 10.8 billion in closed-account balances to the central bank for safekeeping. However, the report notes that by the reporting…