As the technology landscape evolves, the telecommunications sector continues to undergo rapid changes, many of which impact policy, regulation, and the livelihoods of individuals. Over the years, Uganda has made significant efforts to ensure data is preserved, taxes are collected, and service delivery is improved. However, this journey has not been without challenges, notably the introduction of the Over-the-Top (OTT) tax, which triggered public protests and presented an existential threat to a sector that has a multiplier growth impact. Nevertheless, the Uganda Communications Commission (UCC), as the sector regulator, has over the last 25 years worked to ensure that all…
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