MTN Uganda in March 2023 recruited digital financial products guru, Jemima Kariuki Njuguna, as the telco’s Chief Product Officer. Jemima, a Kenyan national brings with her “14 years of experience in ideating, building and rolling out digital products in emerging markets, making her an invaluable addition to our team,” according to a statement by MTN. “Jemima is a highly experienced product development and management professional, with a deep passion for financial inclusion,” MTN further said in the statement, adding: “Throughout her career, Jemima has spearheaded the development of many products for emerging markets, with the vision of creating significant and…
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Mastercard Inc., a leading global payments and technology company, has recently announced its decision to acquire a minority stake in the fintech division of MTN Group Ltd., This strategic move comes just two years after Mastercard invested $100 million in Airtel’s mobile money business, demonstrating the company’s continued interest in the burgeoning African fintech sector. Mastercard, headquartered in Purchase, New York, is a multinational financial services corporation. The company operates the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Mastercard’s products and solutions make everyday commerce activities –…
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“I don’t think we have dug into the space of bankers or the space of banking. We have just discovered a need that is not being met by conventional banks,” he says. “If you look at the model of most banks, they thrive on high-margin, low volume of customers/transactions model. That is their model. Their prices are huge, and their branches are not many. For mobile money, it is quite different. It is a large volume of customers and very small margins,” he further explains. “We are bringing financial services to those who are excluded or those who are disadvantaged….
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MTN Uganda and MTN MoMo were the biggest winners at the 2022 Digital Impact Awards Africa, with the two sister companies bagging the biggest accolade of the night; the Digital Brand of the Year. Centenary Bank came second and took the first runner-up trophy (Gold) for Digital Brand of the Year. MTN Uganda and MTN MoMo’s overall victory ended the four years long uninterrupted banks’ dominance of this category. In both 2020 and 2021, Standard Chartered Bank won Digital Brand of the year while in 2019, Stanbic Bank won Digital Brand of the Year. In 2018, it was won by…
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Mastercard and MTN has announced a strategic partnership to enable millions of MTN MoMo customers in 16 African countries to shop and pay online with global merchants. Through a Mastercard virtual payment solution linked to MTN MoMo (Mobile Money) wallets, consumers can now unlock a host of opportunities and shop from their favorite international brands online while in their home countries or travelling abroad. The announcement comes at a time when e-commerce and online shopping are reaching record levels across Africa. According to the Economy 2021 outlook conducted by the Mastercard Economics Institute, 20-30% of the COVID-19-related surge in…
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MTN, has partnered with the Buganda Kingdom TV station BBS, to highlight the contribution of market vendors to the growth of Uganda’s economy. During the launch held at Kibuye market in Kampala, it was confirmed that MTN in partnership with BBS TV will operationalize an exclusive broadcast sponsorship called “Ebifa mu katale ne MTN”. The broadcast show, that profiles what happens in the marketplace, will be aired on television screens across the country and those specially installed in the partner markets, thrice a week. The partnership will commence with 5 markets including Kibuye, Katwe, Nakawa, Usafi and Wandegeya. However, 20…
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After working with teams in Customer Operations across 21 countries at the MTN Group level, Stephen Mutana returned to Uganda early this year, to head the Mobile Financial Services Division at MTN Uganda. Mutana worked in South Africa at the MTN Group, as the General Manager Customer Experience and is now part of the Sixteen-member Leadership team that runs the leading telecom company and largest taxpayer in Uganda. During the past five years, as the MTN Group General Manager Customer Experience, Mutana ensured the MTN Group offered the best Customer experience in MTN’s 21 operating markets. During his tenure, the…
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