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A delegation from Equity Bank Uganda led by Managing Director Gift Shoko today paid a courtesy visit to the Nation Media Group head office in Namwongo, a Kampala suburb. The…
“An experienced seasoned banker”; “even-tempered gentleman”; “skilled, trusted and with strong integrity”; “humble giant with enormous grit” and the “right man for the job” are some of the words that various leaders, that CEO East Africa Magazine used to describe Anthony. The glowing tribute complements, that of Mark Ocitti, the bank’s chairman, who also expressed confidence in Anthony’s institutional knowledge and experience. “We are confident that Anthony will build on his institutional knowledge and work together with his immediate predecessor and Equity Uganda staff to push Equity Uganda to the next level of growth,” Mr Ocitti said, in the statement…
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Anthony Kituuka, 47, has been appointed the Managing Director, of Equity Bank Uganda, pending approval by the Bank of Uganda, the financial services regulator. An aggressively passionate and hands-on banker, Kituuka has been the Executive Director, at the bank since April 2016. In that role, he has effectively been the bank’s No.2 and a core part of the bank’s leadership team. He has also been sitting on the bank’s board. CEO East Africa Magazine, understand Samuel Kirubi, the outgoing Managing Director has been recalled to Group, to take up a Group Chief Operating Officer role at Equity Group Holdings Limited….
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As one of the strategies to further improve customer experience and deliver services to its customers conveniently, Equity bank has launched a high-tech contact centre. The new Contact Centre will allow the Bank to deliver improved support conveniently to the nearly 1.6 million customers 24/7. Customers will be able to interact with highly trained customer relationship officers using state-of-the-art technology to document, categorise and resolve their issues. The contact center has a capacity to accommodate 70 customer relationship officers and shall handle all customer queries, and complaints in the 5 languages widely spoken across Uganda. The languages are English, Luganda, Runyakitara,…
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Equity Bank Uganda and the Bunyoro Kitara Kingdom have on Friday signed a Memorandum of Understanding, to facilitate and strengthen collaboration between the two entities in the areas of enterprise development and financial inclusion, energy, environment, food and agriculture, education, health, and oil and gas. Speaking during the signing ceremony, which took place at the Kingdom headquarters in Hoima, Executive Director Public Sector and Social Investments, Elizabeth Mwerinde Kasedde, thanked the Kingdom for its commitment to supporting the efforts of Equity Bank in expanding socio-economic opportunities for the population at the bottom of the economic ladder. “The MoU shall drive…
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