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Housing Finance Bank Donates Water Harvesting Systems to Two Muslim Schools in Maganjo and Masaka to Promote Sustainability for All

Brian EmorutBanking & Financial Services Company News Sponsored ContentMarch 25, 2025March 27, 2025

On Monday, Housing Finance Bank (HFB) hosted a special Iftar dinner at Hotel Africana to express its appreciation to its Muslim staff and customers for their continued support and loyalty…

I&M Bank partners with A Pass for maiden concert and celebration of 10-year music journey

Paul MurungiBanking & Financial Services Business & Markets Company News News & Analysis Technology & InnovationJanuary 18, 2025February 8, 2025

Ugandan singer and songwriter Alexander Bagonza, popularly known as A Pass, is set to hold his maiden concert on January 31, 2025, at the Kampala Serena. The event, dubbed “A Pass Live in Concert,” was announced at a press briefing, held on Thursday, January 16, at the Kampala Serena Hotel. The concert launch, hosted by media personality Douglas Lwanga, was graced by fellow artists, performers, sponsor representatives, and the media. Singers Elijah Kitaka, Beenie Gunter, Gloria Buggie, Bruno K, Ruyonga, and dancer Ritah Dancehall, graced the presser in show of solidarity. With I&M Bank Uganda as the official banking partner,…

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Western Union, PostBank Uganda Launch International Money Transfers using Wendi Mobile Wallet

Paul MurungiCompany News News & AnalysisDecember 24, 2024December 24, 2024

Western Union and PostBank Uganda today announce the launch of international money transfers in the Wendi mobile wallet. The co-branded digital service will empower customers in Uganda to send and receive funds globally. Wendi is PostBank Uganda’s innovative digital wallet that enables customers to efficiently manage and transact funds directly from their smartphones and feature phones. Customers can now receive money from their loved ones into the wallet seamlessly through Western Union’s vast global network, which spans over 200 countries and territories. They also have the flexibility to send funds to bank accounts and mobile wallets worldwide, as well as…

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I&M Bank Offers Loan Repayment Holiday to Customers This Festive Season

Brian EmorutBanking & Financial Services Company News News & Analysis The Big StoryDecember 3, 2024December 3, 2024

I&M Bank Uganda is extending a festive season gift to its customers with a loan repayment holiday, providing much-needed financial relief during the Christmas season and the back-to-school period. The campaign dubbed ”Nyumirwa Breaktime”, which runs from December 1st 2024 to February 28th 2025 will allow retail loan customers a repayment holiday of up to 60 days before their first installment is recovered. The announcement was made on Monday, December 2nd 2024, during a launch event at the bank’s Headquarters at KingdomKampala, which was attended by the bank’s top executives, staff from various branches, and valued customers. CEO Robin Bairstow,…

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dfcu Bank’s No-Cost Utility Bill Payment Promotion–What Customers Need To Know

Paul MurungiThe Big StoryOctober 9, 2024October 9, 2024

In this interview, we learn about dfcu Bank’s latest promotion that allows customers to pay their utility bills at no cost. Dubbed ‘Rates Paka Chini’, this initiative aims to ease customer expenses and support the local economy by encouraging seamless payment processes. Annette Kiconco, the Chief Retail Banking Officer at dfcu Bank, talks to the CEO Magazine about the promotion. What is the main objective of dfcu Bank’s new utilities and statutory collections campaign? The primary objective of our campaign is to make utility and statutory payments more convenient, affordable and accessible for all our customers. We want to ensure…

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Why Ugandan Businesses Are Using Ethan Bampaire’s Neexa AI to Improve Customer Service and Sales.

Jonathan N. LubwamaBusiness & Markets Company News Entrepreneurship The Big StorySeptember 9, 2024September 9, 2024

I visited the Victoria University website to make a few inquiries at around 4 AM in the early morning. When the page finished loading, I saw an AI assistant called Conan. Conan and I exchanged over ten messages as I inquired about Victoria University’s courses, tuition and study modes. At the end of the conversation, I had got what I wanted without speaking to a single human being. This is customer service in 2024, with businesses, nonprofits and organisations all turning to AI to answer customer queries and accumulate leads. The integration of artificial intelligence (AI) into customer service and…

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Board Chairman Jimmy Mugerwa explains the remarkable legacy of dfcu Bank- a tale as old as Uganda

Paul MurungiCompany News The Big Story Thought LeadershipJune 20, 2024June 20, 2024

9th October 1962 – in a highly anticipated ceremony, the official flag for Uganda was hoisted, to signify the end of colonial rule and the start of a new era of Independence for the country. Uganda had been a British Protectorate from 1984 and on the same day, the Union Jack, the national flag of the United Kingdom was lowered. Two years after the historic National Independence Day, dfcu Limited opened its doors. Originally, it was set up as a development finance institution by the UK’s Colonial (later Commonwealth) Development Corporation (CDC) and the Government of Uganda. Six decades and…

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