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Mercy Kainobwisho has redefined URSB through people-centered leadership and bold reforms. By driving digital transformation, strengthening systems, and expanding access, she has turned the Bureau into a modern, high-performing institution. Her tenure reflects a balance of innovation and accountability, positioning URSB as a key pillar of Uganda’s economic development.
Mercy Kainobwisho has redefined URSB through people-centered leadership and bold reforms. By driving digital transformation, strengthening systems, and expanding access, she has turned the Bureau into a modern, high-performing institution. Her tenure reflects a balance of innovation and accountability, positioning URSB as a key pillar of Uganda’s economic development.

Driving Transformation: Mercy Kainobwisho’s Five-Year Turnaround Has Transformed URSB From Legacy to a Digital Powerhouse

When Mercy K. Kainobwisho assumed office as Registrar General in December 2020, the Uganda Registration Services Bureau (URSB) stood at a critical institutional crossroads. The country was emerging from the economic disruption
April 22, 2026
A Pebuu field supervisor supports an authorised bank agent at a local market, a scene that captures the quiet infrastructure behind Uganda’s agent banking boom. As trillions of shillings move through kiosks and trading centres each year, Pebuu’s on-the-ground teams ensure compliance, visibility, and operational discipline across Africa’s expanding last-mile financial networks.
A Pebuu field supervisor supports an authorised bank agent at a local market, a scene that captures the quiet infrastructure behind Uganda’s agent banking boom. As trillions of shillings move through kiosks and trading centres each year, Pebuu’s on-the-ground teams ensure compliance, visibility, and operational discipline across Africa’s expanding last-mile financial networks.

Who is Pebuu: The Ugandan Company Quietly Powering Africa’s Largest Agent Banking Networks

Across Africa, the banking hall is no longer the epicentre of financial services. It is the agent kiosk in a trading centre in Arua. The POS terminal inside a hardware shop in
March 4, 2026
Ronnie Mukundane, Public Relations Officer/Spokesperson -Uganda Association of External Recruitment Agencies

Labour Externalisation a Lifeline for Youth Affected by COVID-19

By Ronnie Mukundane Labour externalization was one of the subsectors of Uganda’s economy that were severely hit by the resurgent Covid-19. First, Uganda’s main destination countries for migrant workers like the Kingdoms
June 25, 2021
A winner after receiving his cash prize via mobile money. Paper money was strongly opposed as it was one of the means of spreading Coronavirus.

How mobile money masked Ugandans against covid-19

Mobile money was the proverbial financial mask shiedling the entire country when movement was at its lowest and fear of infection at its highest. The life altering announcement by President Museveni limiting
April 14, 2021
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