The rebranding of Orient Bank to I&M Bank (Uganda) Limited will be done in a phased manner, starting with a physical refresh of the branches (and ATMs/); and then over time to the rebranding of all other digital and other physical assets. The bank has however assured its stakeholders of uninterrupted services during the entire transition phase.

After finalisation of the share acquisition transaction, I&M Group has announced plans to rebrand its newly acquired business in Uganda, Orient Bank Ltd to I&M Bank (Uganda) Limited.

I&M Group PLC’s acquisition of 90% shareholding in Uganda’s Orient Bank Ltd (OBL) forms part of its broader regional expansion plan towards its ambition of becoming Eastern Africa’s leading financial partner for growth.

Orient Bank Chairman, Mr. Suleiman Kiggundu has promised a seamless and efficient transition as I&M Bank officially enters the Ugandan financial services market with “innovative services and reliable financial solutions.” PHOTO/Courtesy

According to Kumaran Pather, the Managing Director / CEO of Orient Bank Limited, the rebranding exercise will be done in a phased manner, starting with a physical refresh of the branches (and ATMs/); and then over time to the rebranding of all other digital and other physical assets.

Commenting on the rebranding, Mr Suleiman Kiggundu, the Bank’s Chairman stated, “we are very excited to begin this new chapter as I&M Bank (Uganda) Limited. This will allow us to adopt our new name as well as become part of a growing, vibrant and well-respected brand across East Africa while retaining our strong and secure commitment to Uganda and its people through the provision of innovative service and reliable financial solutions.”  

“This is a major milestone for our business and we will be looking to engage with our stakeholders in the coming months as we celebrate the launch of the I&M Bank (Uganda) brand. We will seek to make this process as seamless and efficient as possible,” he added.

The acquisition by I&M Group and this rebranding marks the start of a new era for Orient Bank that has been in operation in Uganda for close to 30 years. 

Commenting about the rebranding, Kumaran Pather the Orient Bank Managing Director said: “I&M Group Plc and its subsidiaries have invested in crucial sectors of development across East Africa’s regional economy, including Banking and Finance, SMEs, Real Estate, Fintech, Trade, Agriculture and Infrastructure.  The Group will continue to play a critical role by investing in these sectors while offering holistic financial solutions to individuals, small businesses and large organizations in Uganda”.

“I&M has made significant investments in its technology infrastructure as part of its digital transformation journey. Therefore, being part of this Group is a great opportunity for Orient Bank customers who will now enjoy benefits from this technology with a wide suite of market-driven financial solutions aimed at meeting their financial needs and lifestyle requirements,” Kumaran added.

According to the statement made by the bank to its stakeholders, there will be no change to their account details, customers will continue to carry out their banking transactions as they did before the rebrand.

Kumaran Pather, Orient Bank Managing Director has said that joining the I&M Group Plc family will allow Ugandan customers to benefit from the Group’s wide regional expertise and rich experience in providing holistic financial solutions to individuals, small businesses, and large organizations. PHOTO/Courtesy

“The Bank is committed to ensuring that every customer experiences a seamless banking experience,” said the statement, adding that “there will be no fees or charges associated with the Bank’s name change for customers and all branches will continue to operate as usual, during normal banking hours.”

“Orient Bank’s cards will continue to work as before at ATMs, point-of-sale (POS) terminals and online until 31st December 2023, or their date of expiry if earlier and Orient Bank branded cheque leaves will be valid until 30th September 2022— therefore the Bank will honour all instruments issued by it and used by its customers including those instruments of Orient Bank Limited throughout this transition period. Lastly, the Bank urges all customers to be vigilant and not to share their personal banking information with anyone during and after the name change,” concluded the statement.  

About I&M Group PLC

I&M Group Plc. was incorporated on 16th August 1950 and is listed on the Nairobi Securities Exchange (NSE). I&M Group PLC was licensed and approved as a non-operating holding company in accordance with the provisions of the Banking Act, Cap 488 Laws of Kenya following a reverse takeover of City Trust Limited by I&M Bank Limited in June 2013. The Group has a presence in Kenya, Rwanda, Uganda, Tanzania and Mauritius.

I&M prides itself on its strong values and key strengths of innovative service and strong customer relationships and through these pillars, the Group aspires to be “Eastern Africa’s Leading Financial Partner for Growth’’ through the provision of innovative and market-driven banking solutions for its target segments.

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About the Author

Muhereza Kyamutetera is the Executive Editor of CEO East Africa Magazine. I am a travel enthusiast and the Experiences & Destinations Marketing Manager at EDXTravel. Extremely Ugandaholic. Ask me about #1000Reasons2ExploreUganda and how to Take Your Place In The African Sun.

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