By Peter Ssenyange For a long time, the success of a bank was measured in numbers: quarterly margins, loan-to-deposit ratios, and cost-to-income efficiency.  But today, that narrative is being rewritten. In an era defined by global uncertainty, environmental awareness, and social transformation, profitability alone no longer tells the full story.  The question that defines the future of banking is not whether a bank can be profitable, but whether it can be relevant to its customers, its community, and its country. As we transition from PostBank Uganda to Pearl Bank Uganda, we have embraced this truth as the foundation of our…

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About the Author

Paul Murungi is a Ugandan Business Journalist with extensive financial journalism training from institutions in South Africa, London (UK), Ghana, Tanzania, and Uganda. His coverage focuses on groundbreaking stories across the East African region with a focus on ICT, Energy, Oil and Gas, Mining, Companies, Capital and Financial markets, and the General Economy.

His body of work has contributed to policy change in private and public companies.

Paul has so far won five continental awards at the Sanlam Group Awards for Excellence in Financial Journalism in Johannesburg, South Africa, and several Uganda national journalism awards for his articles on business and technology at the ACME Awards.

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