By Damalie Tibugwisa There is no doubt that mobile money services have transformed and revolutionalised the financial sector in Uganda. Mobile money has created new opportunities especially for SMEs, supported the much needed financial inclusion especially in the informal sector that is largely unbanked. However, at the same time, the gaps in regulatory framework have led to the increased orchestration of cybercrimes like fraud, identity theft or impersonation and also allowed the telecoms to profit from unfair and obscure rates and charges for their services. Although the advent of mobile money services in Uganda was in 2009, until recently, there…
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