Rajesh Agrawal, Networks Director, Airtel Uganda
By Rajesh Agrawal Across the globe, cell phone users may from time to time raise complaints directly or indirectly about fixed or mobile network-related interruptions. Ever wondered why this happens? To best grasp this, one must understand the process involved from the moment a subscriber dials a number and presses the ‘Call’ button, to when the person on the other end responds to the ca

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