Doris Akol’s mission 2020/25: Increase taxpayer morale so they contribute UGX28.3 trillion by 2024/25. But what will it take? Everybody loves to hate or at least keep a good distance away from the taxman- taxwoman if you like, because you never know. But Doris Akol, Uganda Revenue Authority’s Commissioner General thinks this shouldn’t be the case. She believes dealing with her revenue authority should be a pleasant experience; provided you are complying or at least making an effort to. In this interview with CEO East Africa's Muhereza Kyamutetera, she tells us why she is hedging her next 4- year strategy on making URA into a centre of excellence; one that clients are happy to engage with, every time, because to her, this is the URA of the future- which future is already here anyway.
I know that in October you completed about 5 years as a Commissioner General You had the chance to work around the Corporate Plan of 2016/17 to 2019/20 whose focus was on cultivating a tax-paying culture. To what extent would you say you’ve been successful in cultivating that?
Yes, last year in October, I completed 5 years as Commissioner General and I have started on my sixth year. Altog
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