With Sleeves Rolled Up: Letshego Uganda Is Making Sustainability Practical Letshego Uganda is integrating Environmental, Social and Governance practices into daily operations — from digital lending processes to customer-protection systems — with the aim of improving access, efficiency and oversight across its business.

If ESG were a person, at Letshego Uganda, he/she would not be seated in a boardroom quoting frameworks. It would be on the road, on the phone, and occasionally on a slightly unstable network connection: meeting customers where they are and figuring things out as it goes. That, in many ways, captures how the institution is choosing to champion Environmental, Social and Governance principles: practical, embedded, and keen to remind everyone that sustainability is about people, not perfection. ESG is not a side project or a glossy annual report chapter. It is treated as a going concern, woven into operations…