When tax compliance drives a better customer experience and lower cost of doing business⏤ The case of CFAO Motors Uganda CEO East Africa Magazine regularly recognises businesses and business leaders who go out of their way, to walk paths less trodden and in the process inspire their peers to greatness. This week, we would like to recognise CFAO Motors Uganda (formerly Toyota Uganda) for not only being Uganda’s leading automotive company but also for leveraging this industry leadership with a purpose⏤ showing other automotive companies that you can be tax-compliant, and still be able to cut your costs as well as deliver a superior customer experience and be a great corporate citizen.

The company was recently recognised and awarded by the Uganda Revenue Authority (URA) with the “AEO CircleofExcellenceAward 2021/2022” for being one of the first 10 companies to pilot the Authorised Economic Operator (AEO) program. CFAO Motors’ recognition occurred during the 10th-anniversary celebrations of the AEO program at the Sheraton Hotel Kampala this October 2023. CFAO Motors was recognised along with 9 other pioneer companies.   The AEO program is a trade facilitation initiative derived from the World Customs Organization Safe Framework of Standards. URA Customs Department implemented it to enhance trade, strengthen Customs-to-Business partnerships, and secure the international trade supply…