A leaked internal letter from Uganda Airlines has exposed a bitter dispute with Wavah Water, one of the carrier’s inflight suppliers, over alleged contamination of bottled water served to passengers. The correspondence, signed by Dominic Mascarenhas, Manager for Inflight Product and Catering, documented how a sealed 1.5-litre Wavah Water bottle was found with a dead cockroach trapped inside its cap during a routine flight service. According to an internal letter dated August 21, 2025, and addressed to Ms. Charlotte Mayanja Kakooza, Sales and Client Relations Manager at Wavah Water, Dominic Mascarenhas, Uganda Airlines’ Manager for Inflight Product and Catering, reported that a…
Cockroach-in-Bottle Controversy Pits Uganda Airlines Against Wavah Water A leaked internal memo reveals how a contaminated Wavah Water bottle on a Uganda Airlines flight has ignited a clash between the national carrier and the supplier.

A photo collage of Elvis Wavamunno, Executive Director of Spear Group, who also takes charge of the Wavah Water brand, and Uganda Airlines Head of Corporate Affairs & Public Relations, Shakila Rahim Lamar. Wavamunno flatly denies responsibility and shifts blame away from Wavah Water’s factory, while Rahim acknowledges the incident portraying it as an isolated and resolved internal issue.



