Uganda bank profitability ranking

In a 2007 pre-opening interview with the CEO East Africa Magazine, Manz Denga, the then United Bank for Africa (UBA) Managing Director, spoke strongly about his bank’s ambitions in Uganda. “Ugandan banking halls are characterised by long queues. I will crash those queues. I will reduce interest rates, improve customer services and be conveniently located and available,” he declared. At the time, Denga was full of confidence and fire, determined to bring Nigeria’s banking revolution to East Africa. His bank, UBA, was entering Uganda as a greenfield operation and wanted to redefine customer experience in a sector then dominated by…