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    Uber

    The case began with consumer complaints in Uganda, Kenya and Egypt. Riders reported being charged more than the fare shown at booking, drivers cancelling after long waits, and being billed for rides that never materialized.

    No More Copy-Paste Contracts: How COMESA Rewrote Uber’s Rules in Africa

    Jeff WintersThe Big StorySeptember 25, 2025September 25, 2025

    After a two-year probe, COMESA’s Competition Commission has forced Uber to rewrite parts of its rider contract. The Commission says the parts of the contracts mislead and unfairly tilt risk…

    The Digital Safari: How Tech Innovations are Reshaping Uganda’s Tourism

    Trevor LutaloDestinationsFintechsFood & DrinkHospitality & TourismLifestyleLuxuryThe Big StoryTravelMay 29, 2025May 29, 2025

    International and domestic tourists heavily rely on technology to book their travel from transport to accommodation. For decades, Uganda’s tourism sector has been a vital contributor to the national economy,…

    CEO EAST AFRICA MAGAZINE RANKING: Uganda’s 100 Most Trusted and Respected Companies 2024

    Muhereza KyamuteteraLists & RankingsNews & AnalysisThe Big StoryAugust 20, 2024February 27, 2025

    Corporate reputation is an aggregate of public perceptions about an organisation’s social, political, ethical and business behaviour and how people engage with that organisation based on these perceptions. Ultimately, this…

    Uber announces expansions and new products in East Africa

    CEO ReporterNews & AnalysisSeptember 6, 2022September 6, 2022

    Uber has today announced new products, updates, and features focused on travel, safety and delivery in East Africa Uber has announced its expansion into four new cities in Kenya; Eldoret,…

    Uber appoints former Tower Tech Africa’s Manji new Head of East Africa

    CEO ReporterCompany NewsNews & AnalysisMarch 23, 2022March 23, 2022

    Uber has announced the appointment of Imran Manji as the new Head of East Africa. Imran previously worked as co-CEO for TowerTech Africa, a leading manufacturer and supplier of towers…

    Uber announces partnership with local driving schools to enhance safety for boda boda Riders

    CEO ReporterCompany NewsNews & AnalysisMarch 4, 2022March 4, 2022

    Uber has announced a partnership with driving schools in Kampala to provide training for UberBoda driver-partners on road and vehicle safety. The initiative is part of a solution to ensure…

    MASTER(CARD)STROKE: Airtel Uganda, Mastercard introduce Virtual Debit Card for Online Transactions

    CEO ReporterCompany NewsJanuary 11, 2021January 11, 2021

    Airtel Uganda, in partnership with Mastercard, has today introduced a virtual debit card offering Airtel Money customers a safe, convenient and secure platform to transact online globally. The virtual (non-plastic)…

    Uber’s new rider mask verification feature to ensure compliance to directives

    CEO ReporterCompany NewsNovember 5, 2020November 5, 2020

    To ensure safe and reliable mode of transportation during COVID-19, Uber has quickly adapted their safety features and policies to follow the directives set by the government.  “Since the pandemic…

    COVID-19: Uber suspends services in Kampala indefinitely

    Muhereza KyamuteteraThe Big StoryApril 1, 2020April 1, 2020

    Car hailing service, Uber has suspended its services in Uganda following the announcement of a 14-day lockdown in Uganda that went into effect, yesterday, March 31st 2020. The statement released…

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