Skip to content
March 25, 2026
  • Menu
  • Search
  • Follow us:
  • Facebook
  • Twitter
  • YouTube
  • Snapchat
  • More
CEO East Africa
 
Thought Leadership
  • Business & Markets
    • The Big Story
    • Company News
    • Banking & Financial Services
    • News & Analysis
    • Technology & Innovation
    • Energy, Oil & Gas
    • East Africa
    • Investigations & Special Reports
    • Economy & Policy
    • Markets & Money
    • Global News
    • Hospitality & Tourism
    • Real Estate & Construction
    • Legal & Justice
    • Manufacturing & Industry
    • Media & Communication
    • News In Pictures
    • Politics & Goverment
    • Regulation & Compliance
    • Sponsored Content
    • Agriculture & Agro-industry
  • Leadership & Governance
    • CEO Perspectives
    • Executive Profiles
    • Women In Leadership
    • Entrepreneurship
    • Transitions & Succession
    • C-Suite Leadership
    • Boards & Governance
    • Thought Leadership
    • Ugandans Excelling Abroad
  • Lists & Rankings
    • 100 Leading & Admired CEOs
    • 100 Most Trusted & Respected Companies
    • 100 Women Fixing Uganda
    • Billionaires
    • 100 Women in Finance
    • 50 Leading CFOs
    • 50 Leading CHROs
    • CEO Of The Week
    • The CIO/CTO Power List
    • The Uganda 300 Index
    • Top 50 CMOs
    • Top Law Firms
    • Uganda’s 100 Oil & Gas Leaders 2024
    • Product of the Week
  • Lifestyle
    • The Executive Traveler
    • Destinations & Hotels
    • Automobiles & Mobility
    • Property & Living
    • Fashion, Design & Style
    • Music & Entertainment
    • Food, Wine & Fine Dining
    • Leisure, Culture & Experiences
    • Philanthropy & Personal Legacy
    • Wellness, Health & Longevity
  • More
    • Menu
    CEO East Africa
     
    Thought Leadership
    • Search

    Staying relevant in one workplace for decades

    For 20 years, Sonia Karamagi Kasagga—now Head of Client Experience at Stanbic Bank Uganda—has grown, led, and transformed within the institution, proving that success isn’t always about moving fast or moving on. In this candid interview, she shares powerful lessons on choosing depth over speed, leading with empathy, and why customer experience is more human than transactional.

    20 Years, One Remarkable Stanbic Journey: Sonia Karamagi Kasagga on Growth, Grit, and the Power of Customer Experience

    Muhereza KyamuteteraCompany NewsWomen In LeadershipAugust 7, 2025August 7, 2025

    How does one remain relevant, energised, and impactful for two decades in the same institution? In this candid conversation with CEO East Africa Magazine’s Executive Editor, Muhereza Kyamutetera, Sonia Karamagi,…

    • Facebook
    • Twitter
    • Youtube

    Latest Stories

    • OPINION: This Is Why The Ruparelia Foundation & Partners Are Investing UGX1.7 bn in the Bukedea Eye-camp
      by CEO East Africa Magazine
      March 25, 2026
    • MTN and Stanbic: A Comparative Look at Two Market Leaders
      by Muhereza Kyamutetera
      March 25, 2026
    • Tax Justice, Trust & Nation-Building: A Conversation with Tax Appeals Tribunal’s Crystal Kabajwara
      by Muhereza Kyamutetera
      March 25, 2026
    • #WomenFixingUganda: Q&A with Leadership Coach Eileen Walusimbi on Conscious Leadership That Builds Lasting Organisations
      by Kisakye Imani
      March 25, 2026
    • Why we are all vital to Uganda’s Development.
      by CEO East Africa Magazine
      March 24, 2026
    • Stanbic’s Five-Year Scorecard: How Profit Growth, Deposits, Lending and Dividends Reshaped Performance
      by Paul Murungi
      March 23, 2026
    • Stanbic Bank reveals UGX 270 billion EACOP debt financing as pipeline project advances
      by Paul Murungi
      March 23, 2026
    • Execution Is Strategy: Why East Africa’s Future Depends on Operational Excellence
      by CEO East Africa Magazine
      March 23, 2026
    • Stanbic Uganda Shareholders to Receive UGX 360bn After 10 Years of Rapid Dividend Growth
      by Paul Murungi
      March 23, 2026
    • Stanbic Bank CEO Mumba Kalifungwa Delivers UGX 591 billion Profit in First Year
      by Paul Murungi
      March 23, 2026

    © 2025CEO East Africa. For Inquiries Please Call +256772415939 All Rights Reserved.
    CEO East Africa
     
    Thought Leadership
    • Business & Markets
      • The Big Story
      • Company News
      • Banking & Financial Services
      • News & Analysis
      • Technology & Innovation
      • Energy, Oil & Gas
      • East Africa
      • Investigations & Special Reports
      • Economy & Policy
      • Markets & Money
      • Global News
      • Hospitality & Tourism
      • Real Estate & Construction
      • Legal & Justice
      • Manufacturing & Industry
      • Media & Communication
      • News In Pictures
      • Politics & Goverment
      • Regulation & Compliance
      • Sponsored Content
      • Agriculture & Agro-industry
    • Leadership & Governance
      • CEO Perspectives
      • Executive Profiles
      • Women In Leadership
      • Entrepreneurship
      • Transitions & Succession
      • C-Suite Leadership
      • Boards & Governance
      • Thought Leadership
      • Ugandans Excelling Abroad
    • Lists & Rankings
      • 100 Leading & Admired CEOs
      • 100 Most Trusted & Respected Companies
      • 100 Women Fixing Uganda
      • Billionaires
      • 100 Women in Finance
      • 50 Leading CFOs
      • 50 Leading CHROs
      • CEO Of The Week
      • The CIO/CTO Power List
      • The Uganda 300 Index
      • Top 50 CMOs
      • Top Law Firms
      • Uganda’s 100 Oil & Gas Leaders 2024
      • Product of the Week
    • Lifestyle
      • The Executive Traveler
      • Destinations & Hotels
      • Automobiles & Mobility
      • Property & Living
      • Fashion, Design & Style
      • Music & Entertainment
      • Food, Wine & Fine Dining
      • Leisure, Culture & Experiences
      • Philanthropy & Personal Legacy
      • Wellness, Health & Longevity
    error: Content is protected !!
    ×