The just-ended back-to-school season is one of those tough days for most parents; for different reasons. The usual hustle and bustle of parents and learners all over the country mad dashing, with shopping lists, trying to get ready for the crucial third term. Above and beyond this pandemonium, there are also unspoken and often unseen endeavours and struggles by parents to make sure they raise all the necessary financial resources to be able to pay tuition fees and all the other associated costs of sending a child to school. Perhaps the only beautiful and relieving part of this story is…
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Service Cops, one of Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firms and Ethiopia’s Awash Bank have reached another milestone agreement to expand their digital-strategy support partnership started in April last year. Awash Bank is the largest privately run bank in Ethiopia with a chain of over 800 branches and serving more than 12 million people in the Ethiopian Market. On the 25th of April 2022, the duo entered into a partnership for Service Cops to roll out its one-of-a-kind School Suite solution. Eventually, other products would follow. Following the successful rollout of School Suite, the parties have now…
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The Deputy Executive at National Planning Authority Charles Olweny Ojok has urged technology entrepreneurs and organisations to embrace the shared digital economy to enhance efficiency and competitiveness as well as create enhanced customer experiences. “Using shared digital platforms will make it easier for end-users to access products and services, resulting in reduced operational costs, and improved sales for entrepreneurs and service providers. The shared platforms will make it easier to reach last-mile users in the rural communities – who for long have been digitally excluded”, said Mr Olweny. He was speaking at the just-ended Digital Economy Showcase, held at the…
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In most parts of the country, parents must spend money, travelling long distances to the school or bank to pay school fees, PTA contributions, or other school-related fees. While travelling or waiting in lines at schools or banks, parents miss opportunities to make money at their jobs, farms, shops or market. Schools equally face difficulties and expenses trying to account for all school fee payments, follow up on missing payments, and track hundreds of paper receipts, especially where parents make multiple payments in a term. This can in extreme cases prevent children from being in the class due to misplaced…
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Gone are the days when schools used to stack loads of paperwork as a regular routine of keeping records. There is now an innovative approach to running schools in a post covid era, with a paperless digital system dubbed – School Suite – that has immensely reduced the amount of valuable time spent by both parents and school administrators on handling school fees as well as managing academic affairs with much less clutter. School Suite is a digital product that has an in-built school pay system that enables academic institutions to conduct timely transactions even beyond banking hours. The school-friendly…
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Company of the week recognition goes to Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firm – Service Cops, that recently partnered with Awash Bank, extending the iconic School Suite System and other banking solutions in Ethiopia.The partnership, with Awash, the biggest private Bank in Ethiopia, was signed on April 25, 2022, at the bank’s headquarters, in Addis Abbaba by Mathias Kamugasho and Joseph Kiiza Ndiho, the Service Cops’ Managing Director and Executive Chairman respectively, as well as Tsehay Shiferaw, the Awash Bank Chief Executive Officer and Yohannes Merga, the bank’s Chief Information Officer.The partnership will see Service Cops…
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Service Cops, one of Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firms has entered into a partnership with Awash Bank, to support the bank’s digital strategy.The partnership, with Awash, the biggest private Bank in Ethiopia, was signed on April 25, 2022, at the bank’s headquarters, in Addis Abbaba by Mathias Kamugasho and Joseph Kiiza Ndiho, the Service Cops’ Managing Director and Executive Chairman respectively, as well as Tsehay Shiferaw, the Awash Bank Chief Executive Officer and Yohannes Merga, the bank’s Chief Information Officer.The partnership will see Service Cops providing a variety of its digital/technology solutions ranging from Edutech…
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Centenary Bank launched its bancassurance offering on the 11th July 2019 following the release of the guidelines under the enabling law that allowed Banks to perform the business of Bancassurance. Bancassurance is an arrangement between a bank and insurance companies allowing the insurance companies to sell their products to the bank’s client base but even more by utilizing the Bank’s infrastructure to increase Insurance penetration beyond the actual client base of the Bank. This partnership arrangement can be profitable for both companies. The distribution of such insurance products has been and continues to be largely offered using the traditional approach…
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What is School Suite about? We came up with School Suite by looking at most schools; the way they manage their day-to-day operations. Most schools in the country rely on paper-based systems, they have to track hundreds of papers e.g receipts, admissions, enrollments, teachers, staff, management and all those so many papers and files. So, we looked at how we could digitise the operations of a school and we introduced the School Suite, a one central data management point where a school administrator can see the various departments or various operations that are going on in the school. School Suite…
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Before end of last year, Financial technology and Business Processes Outsourcing company Service Cops was awarded the Pacesetters Award in Financial Innovation at an event held in Nairobi The Pacesetter Awards Program is an annual Industry Leadership Recognition program held by the Jubilant Stewards of Africa (SA), a Non-Governmental Organization, to celebrate top industry leaders for their innovation, quality products, service delivery, job creation, exemplary leadership, growing the economy and transforming the society. The winners in various categories are carefully selected through a competitive and thorough process involving a public vote and a panel of judges. PSA seeks to encourage organizations…
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