Equity Bank Uganda is commemorating the Customer Service Week 2024 with a series of engaging events for clients, customers, and staff across the country. Starting October 7th to 11th, the bank has embraced the theme “Above & Beyond,” celebrating its commitment to exceptional customer service with special promotions, unique deals, and surprise activities aimed at thanking customers for their loyalty. As part of the celebrations, Equity Bank’s Senior Executive Management, including the Heads of Departments, swapped their corporate roles for frontline duties at various branches. Executives were seen welcoming clients, opening accounts, registering mobile banking users, and engaging in one-on-one…
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