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    personalisation through data

    Grace Muliisa speaking at the 47th OESAI Annual Conference at Speke Resort Munyonyo, sharing her vision for the future of customer experience in Africa’s insurance industry.

    Ecobank’s Grace Muliisa Tells Africa’s Insurers: “Customer Experience Is Not a Cost — It’s Your Advantage”

    Muhereza KyamuteteraCompany NewsThe Big StoryAugust 27, 2025August 27, 2025

    “The future of insurance is not about policies and premiums. It is about experiences,” Grace Muliisa, Managing Director of Ecobank Uganda, told leading insurance industry players gathered at the 47th…

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    CEO East Africa
     
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