Hardly two years after arriving in Uganda to take up her very first CEO role at Uganda’s largest telco, MTN Uganda, Sylvia Mulinge has emerged as Uganda’s most admired CEO,…
We now live in an ever-evolving market landscape and as businesses strive to enhance their customer care support strategies, we must recognize that customer experience has undergone significant transformations over…
The just-ended back-to-school season is one of those tough days for most parents; for different reasons. The usual hustle and bustle of parents and learners all over the country mad…
Service Cops, one of Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firms and Ethiopia’s Awash Bank have reached another milestone agreement to expand their digital-strategy support partnership started…
Company of the week recognition goes to Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firm – Service Cops, that recently partnered with Awash Bank, extending the iconic School…
Service Cops, one of Uganda’s leading Financial Technology and Business Processes Outsourcing (BPO) firms has entered into a partnership with Awash Bank, to support the bank’s digital strategy.The partnership, with…
Before end of last year, Financial technology and Business Processes Outsourcing company Service Cops was awarded the Pacesetters Award in Financial Innovation at an event held in Nairobi The Pacesetter Awards…
Service Cops took the BPO/ITES Company of the Year award in the just-ended E-Government Excellence Awards by National Information Technology Authority -Uganda (NITA-U) The company CEO Mathias Kamugasho talks to CEO…
Can you start by telling briefly who is Service Cops? Service Cops is a regional Financial Technology and Business Processes Outsourcing solutions provider. Having been incorporated over ten years ago,…
According to the GSMA 2021 report, by the end of 2020, 5.2 billion people were subscribed to mobile services, representing 67% of the global population with 4 billion mobile internet…
