Digital Payments Archives – CEO East Africa

Rethinking Digital Finance in Uganda for Meaningful Inclusion

CEO East Africa MagazineThought LeadershipNovember 13, 2025November 13, 2025

By Musa Musazi, A few weeks ago, I met a hardware shop owner in one of our upcountry branches. He told me that while digital payments have made business easier,…

Pearl Bank’s Wendi Wallet, TotalEnergies Partner to Ease product Merchant Payments of Up to UGX 5 million

Paul MurungiBanking & Financial Services Company NewsOctober 26, 2025October 26, 2025

Wendi, the digital wallet developed by Pearl Bank (formerly PostBank Uganda) has today announced a partnership with TotalEnergies Marketing & Services (M&S) aimed at simplifying customer payments at all Total fuel stations using the…

Cheque Transactions Drop by 3.6% as BoU Pushes for More Digital Payments

Paul MurungiBanking & Financial Services The Big StoryOctober 13, 2025October 21, 2025

Payments through cheques in Uganda’s financial eco-system continues to decline as Bank of Uganda (BoU) intensifies efforts to promote digital and electronic payments. Latest data from the central bank shows that both volume and value of cheque transactions have dropped, reflecting a steady shift toward electronic funds transfers and mobile-based banking solutions. BoU data indicates that cheque transaction values fell by 3.6%, from UGX 4.8 trillion in the year to June 2024 to UGX 4.62 trillion in the same period in 2025. Similarly, the volume of cheques declined by 3.9%, from 1.05 million to 1.01 million transactions over the same…

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BoU Report: Cash Still Rules, but Digital Payments Are Catching Up

Paul MurungiThe Big StoryOctober 13, 2025October 21, 2025

Despite the steady rise of mobile money, fintechs, and online banking, cash continues to dominate Uganda’s payment landscape. Bank of Uganda (BoU), in its latest currency and payment systems report, reveals that while digital channels are growing steadily, the Ugandan economy remains deeply reliant on physical currency for most day-to-day transactions. However, behind the continued dominance of cash lies a quiet but important shift; digital payments are steadily gaining traction, reflecting changing consumer habits, improved technology, and growing financial inclusion. Cash circulation keeps rising During the 2024/25 financial year, total currency in circulation increased by 9%,, from UGX 8.21 trillion…

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BoU Governor urges escalation of mobile money fraud complaints as Airtel Money defends platform safety

Paul MurungiThe Big StoryAugust 14, 2025August 14, 2025

Bank of Uganda (BoU) Governor Michael Atingi-Ego has advised Ugandans who believe they have been defrauded through mobile money to first report the matter to their service provider and, if dissatisfied, escalate it to the central bank, particularly where mobile-money operations are involved. The Governor, in a statement today noted that the BoU is not aware of any unresolved complaints routed through the proper channels and invited the public to share concerns with the Directors of Communications & Public Relations and National Payments Systems for follow up. The governor’s notice comes as Airtel Mobile Commerce Uganda Limited (Airtel Money) issued…

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CEO Scorecard: Three Years of Mulinge at MTN Uganda – Redefining Growth Through Fintech and Voice Comeback?

Paul MurungiTechnology & Innovation The Big StoryJune 30, 2025June 30, 2025

When Sylvia Mulinge stepped into the CEO role at MTN Uganda in October 2022, the air crackled with expectation and a fair dose of apprehension. It wasn’t just another leadership change. It was a passing of the torch during one of the most volatile economic periods Uganda had faced in years, fresh out of the Covid pandemic. Inflation was biting, the shilling was shaky, and the telecom giant, fresh off its historic stock market listing, was now under the microscope of thousands of new shareholders. Mulinge, a seasoned executive with a proven record at Safaricom, was no stranger to pressure. …

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How Wendi Wallet is Powering PDM’s Last Mile Cash Delivery

Paul MurungiThought LeadershipJune 26, 2025June 26, 2025

By George William Kiyingi In Uganda’s bold ambition to eradicate poverty and foster prosperity at the grassroots, the Parish Development Model (PDM) stands out as a transformative framework. Yet, no…

Airtel Africa to list its Airtel Money unit to counter growing dominance of mobile money and other fintechs

Paul MurungiGlobal News News & Analysis The Big StoryMay 9, 2025May 9, 2025

Airtel Africa has announced plans to list its Airtel Money unit to secure more capital as it seeks a top spot in the growing digital payments ecosystem across Africa, and ward off competition from other equally strong players such as MTN MoMo, Safaricom’s MPESA and other major fintechs. The multinational disclosed its listing plans for Airtel Money set for 2026, according to a Reuters News Agency report published yesterday. The announcement also coincides closely with MTN Group’s plans to spin-off its financial technology (Fintech) business from its listed company under MTN Uganda in the first half of this year. The…

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dfcu Bank partners with Visa and Qatar Airways to offer exclusive flight booking discounts

Paul MurungiCompany NewsJune 8, 2024June 8, 2024

dfcu Bank in collaboration with Visa, a global leader in digital payments, and Qatar Airways has introduced an exciting campaign of a discount offer of up to 12% to reward customers who choose to use their dfcu Visa Credit and Debit cards when booking flights with Qatar Airways. The sales period for the campaign runs until November 30th, 2024, with a travel period between March 15, 2024, to March 31, 2025. Customers can take advantage of the exclusive offer on Qatar Airways flights originating from various destinations, including Uganda, South Africa, Botswana, Malawi, Angola, Mozambique, Seychelles, Zambia, Kenya, Tanzania, Ethiopia,…

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Frank Molla, Sub-Saharan Africa’s go-to man on everything fintech and digital payments

Muhereza KyamuteteraC-Suite Leadership The Big Story Thought LeadershipMarch 7, 2023March 7, 2023

Not only has he worked for the world’s leaders in digital payments at senior levels, but he has also done so at a scale. Molla is presently the Managing Director & Head of Sub-Saharan Africa for Banking Payments Commerce (BPC)- a region, covering 22 countries in Subsaharan Africa. Banking, Payments and Commerce (BPC) is a Switzerland headquartered global financial technology company that builds payment solutions for Central banks, commercial (neo)banks, issuers, acquirers, PSPs, transport operators and governments in over 100 countries across 5 continents. At BPC, Molla is leading the setting up of a BPC team while at…

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