In a financial sector often driven by balance sheets and bottom lines, Joseph Mugume has spent 25 years proving that sustainable growth begins with people. As Chief Executive Officer of…
By Peter Ssenyange For a long time, the success of a bank was measured in numbers: quarterly margins, loan-to-deposit ratios, and cost-to-income efficiency. But today, that narrative is being rewritten. In an era defined by global uncertainty, environmental awareness, and social transformation, profitability alone no longer tells the full story. The question that defines the future of banking is not whether a bank can be profitable, but whether it can be relevant to its customers, its community, and its country. As we transition from PostBank Uganda to Pearl Bank Uganda, we have embraced this truth as the foundation of our…
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The Bank of Uganda (BoU) has issued an operating license to Pearl Bank Uganda Limited, which formerly operated as PostBank Uganda, paving the way for the institution to commence business under its new name and identity. The license was handed to the Bank’s Managing Director, Mr. Julius Kakeeto, by the Bank of Uganda Governor, Dr. Michael Atingi-Ego, a symbolic phase in the Bank’s rebrand journey, signifying its official crossover from PostBank to its current designation, Pearl Bank Uganda Limited. The regulatory approval to rebrand to Pearl Bank follows the Bank’s five-year transformation strategy and its earlier elevation to a Tier…
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Centenary Bank has once again affirmed its position as a leading digital-first financial institution after scooping four major accolades at the Digital Impact Awards Africa (DIAA) 2025, one of the…
Over the past four years, since the merger of two Financial Institutions in 2019, NCBA Bank Uganda has firmly established itself as one of the fastest-growing and most profitable financial…
KCB Bank Uganda is grappling with the aftermath of a major glitch in its agent banking system that, according to credible reports, resulted in agents across the country receiving more…
East Africa’s banking and financial services industry continues to shine on the global stage, with leading institutions from Uganda, Rwanda, Kenya, and Tanzania securing multiple honours at the prestigious Global…
I&M Bank Uganda has been awarded the coveted Mastercard award for the Fastest Growing Debit Portfolio in Uganda for 2024-2025. The award which was presented to the I&M Bank CEO- Robin Bairstow, by Shehryar Bakht Ali, the Mastercard Senior Vice President and East Africa Country Manager, highlights the bank’s position as a key driver of digital payment adoption and a leading partner in advancing cashless financial solutions. “Heartiest congratulations to the visionary CEO, Robin Bairstow, and the prolific I&M Bank Uganda team for receiving the coveted Mastercard award for the fastest growing debit cards in Uganda for H1’25! This would…
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As digital transformation accelerates across financial services, simplicity and accessibility remain the cornerstones of truly inclusive innovation. dfcu Bank’s newly enhanced *240# USSD platform is one such innovation—bringing banking to every corner of Uganda without the need for a smartphone or internet connection. To understand what’s behind this strategic upgrade and what it means for the future of financial inclusion, Business Insight sat down with Isaac Bigirwa, Head of Cards and Payments at dfcu Bank. Q: Let’s start with the basics—what is 240#, and why is it a big deal for dfcu?Isaac Bigirwa:*240# is dfcu Bank’s USSD-based mobile banking platform….
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dfcu Bank has announced a strategic partnership with Aurionpro, an international fintech leader. This collaboration places dfcu Bank at the forefront of digital innovation, setting a new industry benchmark in…
