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April 8, 2026
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    CEO East Africa Magazine

    For 20 years, Sonia Karamagi Kasagga—now Head of Client Experience at Stanbic Bank Uganda—has grown, led, and transformed within the institution, proving that success isn’t always about moving fast or moving on. In this candid interview, she shares powerful lessons on choosing depth over speed, leading with empathy, and why customer experience is more human than transactional.

    20 Years, One Remarkable Stanbic Journey: Sonia Karamagi Kasagga on Growth, Grit, and the Power of Customer Experience

    Muhereza KyamuteteraCompany NewsWomen In LeadershipAugust 7, 2025August 7, 2025

    How does one remain relevant, energised, and impactful for two decades in the same institution? In this candid conversation with CEO East Africa Magazine’s Executive Editor, Muhereza Kyamutetera, Sonia Karamagi,…

    Airtel Africa signs multi-year strategic partnership with, Xtelify, Airtel India’s digital arm

    Brian EmorutCompany NewsNews & AnalysisAugust 7, 2025August 7, 2025

    Xtelify, a fully owned subsidiary of Bharti Airtel (‘Airtel’) housing all of Airtel’s digital assets and capabilities has launched an AI-powered, future-ready software platform that will help telcos all around…

    From Struggles to Success: How Equity Bank Transformed My Business

    Brian EmorutCompany NewsNews & AnalysisAugust 7, 2025August 7, 2025

    Running a business in Uganda is not easy. For many small and medium enterprises, survival means battling delayed financing, risky cash handling and limited access to markets. Nuhu Kanyike, the…

    dfcu Bank Partners with Aurionpro to Champion Digital Banking Transformation in Uganda

    Brian EmorutCompany NewsNews & AnalysisAugust 5, 2025August 5, 2025

    dfcu Bank has announced a strategic partnership with Aurionpro, an international fintech leader. This collaboration places dfcu Bank at the forefront of digital innovation, setting a new industry benchmark in…

    Rising Data Demand Drives Airtel’s East Africa Performance

    Brian EmorutMedia & CommunicationNews & AnalysisAugust 1, 2025August 1, 2025

    Airtel’s East Africa operations recorded strong growth in the latest quarter, driven by surging data consumption, an expanding customer base, and continued investment in network infrastructure. Reported revenue from mobile…

    CFAO Healthcare Acquires Full Ownership of Goodlife Pharmacy in East Africa

    Brian EmorutCompany NewsNews & AnalysisJuly 31, 2025July 31, 2025

    In a bold move that signals rising consolidation in Africa’s pharmaceutical sector, CFAO Healthcare has announced the acquisition of 100% of Goodlife Pharmacy, the region’s largest private retail pharmacy chain,…

    Rotary Club of Bulindo and RotaryD9213 Set to Launch Groundbreaking Financial Literacy Programme

    Muhereza KyamuteteraBusiness & MarketsCompany NewsJuly 31, 2025July 31, 2025

    The Rotary Club of Bulindo, together with its mother RotaryD9213, is gearing up for the official launch of Uganda’s first-ever Rotary Financial Literacy Programme—an ambitious, annual initiative aimed at empowering…

    Productivity hacks for Professionals in a World designed to distract 

    CEO East Africa MagazineSponsored ContentThought LeadershipJuly 31, 2025July 31, 2025

    By Michael Jjingo Feeling distracted? Welcome to the club; no, not the elite one you can’t afford, but the global association of hardworking professionals battling a tsunami of alerts, pings,…

    Centenary Bank Joins Hands with Community to Uplift Nsambya Babies Home

    Brian EmorutCompany NewsNews & AnalysisJuly 31, 2025July 31, 2025

    Centenary Bank, the largest commercial microfinance bank in Uganda, has reaffirmed its commitment to community development and social transformation by joining the 3rd edition of the Nsambya Babies Walk. This…

    In Uganda, regular tickets cost UGX 10,000, VIP tickets UGX 30,000, and VVIP at UGX 50,000. This is way higher compared to other host countries.

    Uganda’s CHAN 2024 Tickets Most Expensive in East Africa

    CEO ReporterNews & AnalysisThe Big StoryJuly 31, 2025July 31, 2025

    Uganda has emerged as the most expensive host country for the 2024 African Nations Championship (CHAN). Ticket prices at Mandela National Stadium, Namboole, are significantly higher than those in co-hosts…

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    Latest Stories

    • A graphic representation of tax exemptions, waivers and incentives.
      Proposed Tax Exemptions, Waivers, and Incentives Businesses Should Look Out For in the Next Financial Year
      by Jeff Winters
      April 8, 2026
    • Fraud Alert: Fake Sudhir Ruparelia Accounts Increase on X, Raising Cybersecurity Concerns
      by CEO East Africa Magazine
      April 8, 2026
    • Sipi Falls Lodge proprietor Saleh Naminya is at the center of a landmark insurance dispute following a fire that destroyed his investment and triggered a contested claim. James Kinyua, Managing Director of CIC Africa (Uganda), leads the insurer resisting payout, while Shafi Nambobi, Chief Executive Officer of UGAFODE, represents the source of the money whose loan exposure is tied to the disputed claim.
      Burnt Investment, Broken Claim: A Tourism Lodge Owner’s Legal Battle with CIC Life Insurance
      by Muhereza Kyamutetera
      April 8, 2026
    • Phillip Karugaba argues that while Uganda’s proposed Protection of Sovereignty Bill 2026 is grounded in a legitimate desire to safeguard national interests, its sweeping scope risks stifling investment, constraining business activity, and undermining fundamental freedoms—ultimately doing more harm to the country’s economic and constitutional stability than the foreign influence it seeks to control.
      Uganda’s Protection of Sovereignty Bill 2026: What it means for business, investors and lenders
      by Phillip Karugaba
      April 8, 2026
    • Paul Mwesigwa’s First Year: UEDCL Hits UGX 1.71 Trillion in Revenue, Rolls Out $994m Grid Recovery Plan After Umeme’s Exit
      by Paul Murungi
      April 7, 2026
    • OPINION: 623 Cases, UGX 2 Trillion at Stake: Why Uganda Must Rethink How Banking Disputes Are Resolved
      by Patrick Turinawe
      April 6, 2026
    • Uganda’s Marketing Industry Faces a Wake-Up Call at Inaugural Digital Roundtable
      by Brian Emorut
      April 6, 2026
    • Muhereza Kyamutetera (left), Executive Editor of CEO East Africa Magazine, with Evans Browns (right), Group Head of Products at I&M Bank, during a conversation in Nairobi on how I&M Brisk is simplifying cross-border banking and enabling seamless movement of money, trade, and opportunity across East Africa.
      Q&A: Everything You Need to Know About I&M Brisk—The I&M Bank Solution Enabling Seamless Cross-Border Banking Across East Africa
      by Muhereza Kyamutetera
      April 6, 2026
    • From left: Apollo Makubuya, Jacqueline Asiimwe, Gloria Byamugisha, and Crystal Kabajwara—four accomplished leaders whose early reflections on And Then What? by Francis Kamulegeya (centre) are shaping the conversation ahead of its 30 April 2026 launch, each offering a distinct perspective on success, purpose, and what it truly means to build a life of lasting impact.
      After Success, Then What? Early Readers Of Francis Kamulegeya’s Upcoming Book Say It Forces You to Rethink Everything
      by Muhereza Kyamutetera
      April 6, 2026
    • Four powerful figures at the center of East Africa’s energy sector upheaval; Mohamed Liban, Kenya’s Principal Secretary for Petroleum; Joe Sang, former Managing Director of the Kenya Pipeline Company; and Daniel Kiptoo Bargoria, former EPRA Director General, have all exited office amid a deepening fuel supply scandal under investigation. Across the border, James Mwainyekule, Tanzania’s EWURA Director General, has been dismissed following a sharp surge in fuel prices. Together, their downfalls signal a broader regional reckoning, as governments confront mounting pressure over fuel governance, regulatory accountability, and the growing economic toll of instability in critical energy systems.
      Crisis Beneath the Pumps: Kenya’s Unfolding Fuel Scandal and the Fall of Top Energy Chiefs – Why it Matters to Uganda
      by Jeff Winters
      April 4, 2026

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    CEO East Africa
     
    Thought Leadership
    • Business & Markets
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      • News & Analysis
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      • Energy, Oil & Gas
      • East Africa
      • Investigations & Special Reports
      • Economy & Policy
      • Markets & Money
      • Global News
      • Hospitality & Tourism
      • Real Estate & Construction
      • Legal & Justice
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      • Media & Communication
      • News In Pictures
      • Politics & Goverment
      • Regulation & Compliance
      • Sponsored Content
      • Agriculture & Agro-industry
    • Leadership & Governance
      • CEO Perspectives
      • Executive Profiles
      • Women In Leadership
      • Entrepreneurship
      • Transitions & Succession
      • C-Suite Leadership
      • Boards & Governance
      • Thought Leadership
      • Ugandans Excelling Abroad
    • Lists & Rankings
      • 100 Leading & Admired CEOs
      • 100 Most Trusted & Respected Companies
      • 100 Women Fixing Uganda
      • Billionaires
      • 100 Women in Finance
      • 50 Leading CFOs
      • 50 Leading CHROs
      • CEO Of The Week
      • The CIO/CTO Power List
      • The Uganda 300 Index
      • Top 50 CMOs
      • Top Law Firms
      • Uganda’s 100 Oil & Gas Leaders 2024
      • Product of the Week
    • Lifestyle
      • The Executive Traveler
      • Destinations & Hotels
      • Automobiles & Mobility
      • Property & Living
      • Fashion, Design & Style
      • Music & Entertainment
      • Food, Wine & Fine Dining
      • Leisure, Culture & Experiences
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      • Wellness, Health & Longevity
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