One-on-one with I&M Bank’s Kumaran Pather: “One year after rebranding things are looking brighter for everybody- and we are just getting started” On November 8th 2021 the I&M Group Plc officially launched its rebranded operations, renaming the majority-acquired Orient Bank to I&M Bank Uganda, with a promise to unlock the bank’s full potential and reach out to more customers within Uganda and the Eastern Africa region. The Group also promised I&M Bank would roll out a more diversified and digitally-led product and service range, in line with its Imara 2.0 strategy. A year later, Mr. Kumaran Pather, a seasoned banking executive with over 20 years of banking experience across 7 African countries, who has been leading this transformation spoke to CEO East Africa Magazine’s Muhereza Kyamutetera, about the progress today and the bank’s medium-term outlook. Excerpts below.

Kumaran Pather, Managing Director, I&M Bank Uganda.

Muhereza KyamuteteraDecember 4, 2022December 4, 2022

It is now one year since the I&M Bank brand was ushered into the Ugandan Market. What has been the journey like so far? The last year has been about consolidation and positioning ourselves as “I&M Bank Uganda” in the market. Orient Bank was a solid brand in this market, having been here for 28 years and with loyal customers- so we couldn’t just rush the transition. It had to be deliberate so that no one is left behind. I am glad that has gone very well. The second thing, after the name change, was the integration of our…

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