By Silvia Nyambura
The National Social Security Fund (NSSF) has today adapted a more advanced tech savvy E-Collection portal that will enable employers and banks remit employee savings through the digital platform.
E-Collections is an electronic way of processing employee contributions onto their NSSF accounts with minimal manual interventions. It involves having a straight forward process of remitting members’ contributions from the employer through the Bank to NSSF.
The new system provides easy access to NSSF Contribution payments Systems, enables direct upload of Schedules onto the NSSF Server, eliminates errors in the schedules, reduces the amount of paper work required, gives employers access to payments reports and provides a feedback mechanism for employers.
Addressing stakeholders at the Kampala Serena Hotel this morning, NSSF Managing Director Richard Byarugaba said the platform will enable the Fund improve customer experience.
“This system will enable us to improve our data quality while increasing collections by taking away the data management function from the banks in form of receiving and passing on schedules from employers. The process will also ease the mode of contributions payment, enable real time reconciliation between the Banks and NSSF, improve data quality and faster update of member accounts and consequently leading to a faster processing of member benefits,
