By Rajesh Agrawal Across the globe, cell phone users may from time to time raise complaints directly or indirectly about fixed or mobile network-related interruptions. Ever wondered why this happens? To best grasp this, one must understand the process involved from the moment a subscriber dials a number and presses the ‘Call’ button, to when the person on the other end responds to the call by accepting or receiving the call. As a principle, when a call is initiated from one subscriber (A) to another subscriber (B), A’s phone will then connect to the respective network’s mast (cell tower) or…




