Rather than worry about the risks and disruptions to sustainability caused by rapidly changing technologies, business leaders and especially board directors should instead embrace the opportunities presented by technology, as well as proactively anticipate and invest in the technology needs of the business as well as equip staff with matching skills, leaders have been advised. Sam Ntulume, the Ag. Managing Director, I&M Bank Uganda, speaking at the just-ended 2nd Annual LEAD Convention at the Kampala Serena Hotel, said that in an era of rapidly shifting customer needs and preferences, businesses must combine technology and human interactions to create a superior…
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