In an ongoing commitment to appreciate its valued customers, Housing Finance Bank recently hosted a customer service forum at Silverback Hotel in Mbarara. The event held last week, also served as a platform for the bank to reward its customers in the western region as well as gather customer feedback. The event is one, amongst the many nationwide customer reward engagements lined up by the bank following their recently launched 5-year strategy that seeks to see customer satisfaction grow to 90% by 2027. Led by Mr. John Baptist Kaweesi, Head of Mortgage and Consumer Banking, the Housing Finance Bank team…
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