Awarded by the British Standards Institution (BSI), these ISO certifications, according to a media statement by the bank, “give Ecobank Uganda a competitive advantage and publicly demonstrate the bank’s legal and regulatory compliance and commitment to the prevention or reduction of large-scale process disruptions in the event of an incident.”
“The certifications apply to all core banking processes at its head office, branches, disaster recovery and business resumption sites,” said the statement.
Speaking about this certification, Cheick Travaly, Ecobank Group, Regional Executive Central & Southern Africa said “These certifications are a clear indication of the strength of the bank’s investments in people, processes, and technology and demonstrates our commitment to ensuring the sustainability of our business while enhancing the customer experience”.
He added that “As a member of the Ecobank Group, pan-African bank, we subscribe to international best practice in both Information Security Management Systems (ISO/IEC 27001) and Business Continuity Management Systems (ISO 22301) and certification by an independent external standards institution affirms this.”
Other Ecobank’s affiliates in the Central and Southern Africa Region namely Kenya, Rwanda, and Zimbabwe also have recently received this prestigious certification.
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The certification resulted from a comprehensive audit conducted by the independent and highly respected BSI, the United Kingdom’s national standards body which enjoys the prestige of a Royal Charter. BSI is a business improvement and standards company that helps organisations make excellence a habit.
Commenting about the prestigious certification, Clement Dodoo, the Managing Director, Ecobank Uganda, said: “We are delighted that after more than 12 months of preparations, our BCM and Information Security processes have been found to meet the ISO standards. Our customers should therefore rest assured that we have put in place processes and controls that guarantee safety and continuity of their business and interactions with us”.
About Ecobank
Ecobank Uganda is a subsidiary of the Ecobank Group, the leading independent pan-African banking group. The Ecobank Group employs over 15,000 people and serves about 20 million customers in the consumer, commercial and corporate banking sectors across 33 African countries. The Group has a banking licence in France and representative offices in Addis Ababa, Ethiopia; Johannesburg, South Africa; Beijing, China; London, the UK, and Dubai, the United Arab Emirates.
The Group offers a full suite of banking products, services and solutions including bank and deposit accounts, loans, cash management, advisory, trade, securities, wealth and asset management. ETI is listed on the Nigerian Stock Exchanges in Lagos, the Ghana Stock Exchange in Accra, and the Bourse Régionale des Valeurs Mobilières in Abidjan.
