Annette Kiconco, the Chief Retail Banking Officer at dfcu Bank

In this interview, we learn about dfcu Bank’s latest promotion that allows customers to pay their utility bills at no cost. Dubbed ‘Rates Paka Chini’,  this initiative aims to ease customer expenses and support the local economy by encouraging seamless payment processes. Annette Kiconco, the Chief Retail Banking Officer at dfcu Bank, talks to the CEO Magazine about the promotion. What is the main objective of dfcu Bank’s new utilities and statutory collections campaign? The primary objective of our campaign is to make utility and statutory payments more convenient, affordable and accessible for all our customers. We want to ensure…

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About the Author

Paul Murungi is a Ugandan Business Journalist with extensive financial journalism training from institutions in South Africa, London (UK), Ghana, Tanzania, and Uganda. His coverage focuses on groundbreaking stories across the East African region with a focus on ICT, Energy, Oil and Gas, Mining, Companies, Capital and Financial markets, and the General Economy.

His body of work has contributed to policy change in private and public companies.

Paul has so far won five continental awards at the Sanlam Group Awards for Excellence in Financial Journalism in Johannesburg, South Africa, and several Uganda national journalism awards for his articles on business and technology at the ACME Awards.

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