Absa Bank's technology partner LTIMindtree – a multinational information technology services and consulting company offers a comprehensive suite of services to the bank including application maintenance and support, ensuring the seamless and efficient operation of critical applications across Absa's network.

 Absa Group has launched a grand plan that will ensure its clients to benefit from enhanced features such as advanced machine learning algorithms, and improved data analytics – technologies that are crucial to delivering faster, more accurate customer service and tailored financial solutions – thereby elevating the standard of digital banking across Africa. Absa Group Chief Information and Technology Officer,  Johnson Idesoh said,  the bank is strengthening its digital offerings across all segments using advanced analytics to enhance clients’ digital experience “This means that pursuing constant innovation and adopting sustainable technology practices through collaborative partnerships remain key focus areas for…

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About the Author

Paul Murungi is a Ugandan Business Journalist with extensive financial journalism training from institutions in South Africa, London (UK), Ghana, Tanzania, and Uganda. His coverage focuses on groundbreaking stories across the East African region with a focus on ICT, Energy, Oil and Gas, Mining, Companies, Capital and Financial markets, and the General Economy.

His body of work has contributed to policy change in private and public companies.

Paul has so far won five continental awards at the Sanlam Group Awards for Excellence in Financial Journalism in Johannesburg, South Africa, and several Uganda national journalism awards for his articles on business and technology at the ACME Awards.

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