By Juliet Namulundu
The Sheraton Kampala Hotel has appointed Jean Philippe Bittencourt as the new General Manager. He replaces Ian Duncan whose 2 year contract expired in December 2015.
Bittencourt has a working experience of over 30 years in the hospitality industry 15 of which he served as a General Manager in various regions and including Middle East, South America, Europe, North Africa and recently West Africa. His experience ranges from Rooms Division to Food and Beverage, managing Hotel Operations and has also been deeply involved with sales and marketing strategies. He holds a Master’s Degree in Hotel Business Administration from IMHI-Cornell MBA program.
Reacting to his appointment Bittencourt said, “I appreciate the great job done by my predecessor which included training as well as bringing in a new management team that completely overhauled the Food and Beverage operations. My strategy will be to continue with the work he started but also initiate several renovations and upgrade projects that will provide a much needed face-lift of several public and operations areas. We will also continue to focus on Learning and Development of young local talents and their career plan. In addition we will look into investing in our local management team in areas related to new technologies, new market trends, welfare, and safety and security regulations to ensure a smooth succession plan in the future.
