URSB’s Online Business Registration System Still Slow Despite UGX 6.5b Investment Despite spending UGX 6.5 billion on digital reforms, URSB’s Online Business Registration System continues to suffer outages, delays, weak fraud safeguards, and major data privacy gaps.

Uganda Registration Services Bureau’s (URSB) flagship digital business registration platform remains slow, unreliable and vulnerable to abuse despite an investment of nearly UGX 6.5 billion, according to the Auditor General. In the Annual Report of the Auditor General for the year ended 31st December 2025, the Online Business Registration System (OBRS), launched in December 2022 to modernise and accelerate business registration, is faulted for persistent delays, frequent system outages, weak fraud controls and serious data privacy gaps. The Auditor General notes that over three years, URSB spent UGX 6.49 billion designing, developing and maintaining OBRS as part of government’s broader…