Photos from the 47th OESAI Annual Conference at Speke Resort Munyonyo featuring Grace Muliisa, Managing Director of Ecobank Uganda, delivering a keynote on the future of customer experience in Africa’s insurance industry. Highlights include her call for digital transformation, data-driven personalisation, strategic partnerships, and inclusive access to make insurance as simple, fast, and trustworthy as mobile money, driving growth and building trust across the continent.