As digital transformation accelerates across financial services, simplicity and accessibility remain the cornerstones of truly inclusive innovation. dfcu Bank’s newly enhanced *240# USSD platform is one such innovation—bringing banking to every corner of Uganda without the need for a smartphone or internet connection. To understand what’s behind this strategic upgrade and what it means for the future of financial inclusion, Business Insight sat down with Isaac Bigirwa, Head of Cards and Payments at dfcu Bank. Q: Let’s start with the basics—what is 240#, and why is it a big deal for dfcu?Isaac Bigirwa:*240# is dfcu Bank’s USSD-based mobile banking platform….
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