Retail, which, by definition, is made up of businesses that sell to the final consumer, is an important part of Uganda’s economy. It contributes an average of 18% to the country’s GDP and employs about 16% of its labour force and could be the largest employment source. But even before Covid-19 struck, in March 2020, reaching its peak around June 2020, the largely brick-and-mortar sector was already facing its unique market imposed, regulatory and technology challenges. The state-imposed nationwide lockdowns and the resultant depressed economy, and paranoia for open and crowded marketplaces, only made sector challenges worse. As the country…
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